Perham, MN – Perham Living Home Health Care has been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall patient experience score that ranked in the top 5% of all eligible SHP clients for the 2024 calendar year. This marks the fourth consecutive year the home health agency has achieved the status.

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high quality service to their patients. The 2024 award recipients were determined by reviewing and ranking the overall experience score for more than 3,200 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient experience a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“Receiving the SHPBest award is a profound honor that reflects the dedication, compassion, and excellence our team brings to every client interaction. This recognition is not just a celebration of our past efforts – it’s a powerful motivator for our future. It reinforces our commitment to listening deeply, responding thoughtfully, and continuously improving the quality of care we provide,” stated April Greisen Agather, Perham Living Home Health Care Director.

This award highlights organizations that prioritize patient-centered care and exceptional services to families and caregivers and those that score higher than the SHP national average for specific quality measures.

“SHP recognizes how much hard work is involved in providing excellent patient care, and we are proud to acknowledge the tireless efforts of our top-performing customers through our annual SHPBest award program. These organizations care deeply about the patient experience and they never stop striving to improve every single year,” said Kevin Vogel, President of SHP.

“Thank you to our clients and their families for trusting us with your care. Your feedback confirms that our focus on person-centered care is making a meaningful difference. This achievement inspires us to keep striving for excellence in every home we enter and every life we touch” Greisen Agather added.

Read more about the SHPBest awards program, including methodology and award recipient lists at https://www.shpdata.com/home-health/shpbest-hhcahps.

About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.

To learn more or to get started with home health care services, go to perhamhealth.org or call (218) 347-1880.

About Perham Living

Perham Living is a nationally recognized leader in older adult services offering post-acute care, home care, assisted living, adult day services, apartment living, memory care assisted living, and a nursing home community within its campus.

Perham Health Public Relations

About Perham Health 

Perham Health is a 25-bed Critical Access Hospital with three primary care clinics, a 96-bed nursing home, home health care agency, adult day services, memory care assisted living, and senior housing.  The medical staff consists of 24 physicians, a nurse midwife, 14 advance practice clinicians, and three chiropractors. Visit perhamhealth.org to learn more.

Our content is for informational purposes only and should not be relied upon as medical advice. The content is not designed to replace a physician’s medical assessment and medical judgment. As always, please consult first with your physician about health matters.