A Rocky Start to a Challenging Year

Charles Dickens’ famous quote, “It was the best of times, it was the worst of times…” could accurately describe 2020. Early this year, we faced a pandemic – the likes of which we have not seen since 1918. We witnessed suffering, sickness, and death all year long from COVID-19 (coronavirus). We saw friends and family laid off or unable to go to work, kids attend school virtually from home, and local businesses struggle to grapple with new guidelines and reduced sales.

This year we all experienced the challenges of isolation due to physical distancing guidelines. I am sure this has been tough on everyone, but my heart truly aches for the elderly, the most vulnerable, and healthcare workers. Older folks who live in nursing homes have been unable to see family or friends for many months because of visitor restrictions. Those who need to remain at home because of a high-risk medical condition have also been very isolated. As a healthcare leader, there is a certain feeling of helplessness with my employees. Knowing you are asking your team to work an extra or double shift, stay a little longer, or give up time with their families to care for patients. Seeing the weariness in their eyes with relatively little we can do, feels like the worst of times.

Finding the Good

Despite the challenges we all faced this year, 2020 did have some silver linings. For one, I have been amazed by the acts of kindness I have observed. I heard stories of people making and delivering meals to family and friends in quarantine or staying home due to an illness or high-risk medical condition. Others had flowers delivered anonymously to someone who needed a reason to smile. Community groups and individuals came together to provide grants to struggling local businesses and individuals who have been out of work because of the pandemic. Small acts of kindness and positivity made an impact too. Even something as simple as sharing a joke, an uplifting message, or a heartwarming story on social media.

This year also brought some positives to the healthcare industry. Due to the rapid spread of the virus, we began treating patients in March with limited knowledge about COVID-19. At that time, we were still learning about the virus and how to care for patients in the most effective way possible. We have learned so much in the last six-plus months! Today, outcomes have greatly improved for people who get the virus. The time it takes to implement new technologies happened much faster this year, too. This expedited timeframe resulted in significant improvements in telehealth services, testing capabilities, and other services to rural areas that seemed impossible only a year ago. Additionally, I witnessed some formerly fierce healthcare competitors come together in the spirit of openness and transparency to share knowledge and support each other – proving that we are in this together.

I have always been proud of our caregivers at Perham Health and Perham Living, but perhaps never as much as this year. This year, our team went above and beyond to ensure our communities could count on Perham Health during the pandemic. They stayed up-to-date on the rapidly changing treatments, guidelines, and regulations surrounding COVID-19. They led with care and compassion no matter what was happening around them. And, they supported each other, even when the virus began to hit close to home – impacting their peers and family members. They took time to check in with each other, wipe a tear, or give a word of encouragement.

Hope is on the Horizon

Fortunately, we appear to have turned a corner in this pandemic. The number of new cases is slowly starting to decrease in our area. We have begun vaccinating our frontline healthcare workers with a safe and effective COVID-19 vaccine and hope for community vaccinations to be available in early 2021. With continued diligence – proper face masking, 6-foot physical distancing, regular hand washing/sanitizing, and vaccination, I firmly believe we will get this virus under control and regain some normalcy in our lives.

A heartfelt and sincere thank you to our nearly 600 dedicated and talented team members at Perham Health and Perham living. I feel honored and blessed to lead this incredible team and walk this journey alongside them. I also want to thank our community, patients, residents, volunteers, and clients who have supported and trusted us throughout the year. Together, we have risen to the challenge of this pandemic and will come out stronger.

Perham Health wishes everyone a happy and healthy 2021! Stay safe and take care of each other.

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Chuck Hofius
Perham Health CEO